Taylor Electric Cooperative

The cooperative provides several payment methods 

Online 
Log in to the member portal to make a payment online. 
Access the member portal here

Taylor Electric App 
Available on Apple or Android devices. 

By Phone 
(325) 793-8500
payments will be credited immediately

In Person 
Hours: Monday-Friday, 7:30 a.m. – 5:30 p.m. 
Merkel: 226 CR 287, Merkel 79536
Abilene: 7966 Highway 83, Abilene 79602 (the Abilene office is currently closed due to the recent spike of COVID-19 cases)
payments will be credited immediately 

Drop Box 
Drop boxes are located at each office location
Merkel: located at the front gate
Abilene: located next to the first door on the left 
payments credited next business day

Pay Stations 
– Cash Saver, 155 Sayles Blvd., Abilene 
– United Supermarket, 2160 Pine St., Abilene
– Check Express, 906 E. Broadway Ave., Sweetwater
payments credited next business day 

Bills are sent on the 1st of each month and due on the 15th. If payment is not made by the 15th, late fees will be applied and disconnection will occur on the 25th if arrangements have not been made. 

Don’t wait until your bill is past due. Call us today so we can find a payment program that works for you. 

Yes, members can sign up to have their monthly bill amount automatically charged to a credit card or drafted from a bank account. Members who sign up for autopay and e-bill receive a $5/month discount.

Please call our member service representatives at (325) 793-8500 to review your account and make the necessary arrangements. 

Taylor Electric offers members several payment options.  
Interested in any of these programs? Call (325) 793-8500 for assistance.

Budget Billing
The budget billing program is available to members with a year or more of billing history. With budget billing, we look at usage history from the previous year, take an average and charge the same amount each month. 
Note: Any difference remaining at the end of the year, will be due in full. 

Easy Pay Program
The Easy Pay Program is designed for members who cannot pay or would rather not pay the required deposit. This plan charges the same price per kWh as the regular plan. Rather than paying for the electricity used during the previous month, members pay for the electricity they plan to use in the future. Members on the Easy Pay Program can choose to pay daily or weekly, and some members choose to pay just once a month. This is the most flexible plan and allows members to view and manage their usage as often as they would like. 

Taylor Electric partners with several assistance groups in the service area. Below are those who may be able to help with specific requests. 

West Texas on Aging, Veterans, or DisableAll areas(325) 793-8400
Comprehensive Energy Assistance ProgramTaylor County(325) 672-3969 or (877) 450-7616
Emergency Funds – Cancer patientsAll areas(325) 672-0040
Taylor County Utility AssistanceTaylor County(325) 674-1341 or (325) 738-8510
Comprehensive Energy Assistance Program – Nolan CountyNolan County(325) 236-9201 or (877) 270-1724
Callahan County Outreach Center Comprehensive Energy AssistanceCallahan County(325) 893-0066 or (325) 625-4167
Aspermont Small Business Development CenterJones County(940) 989-3538
Veteran’s Assistance ProgramBrown, Callahan, Coleman, Comanche, Eastland, Runnels(325) 625-4167
Adult Protective ServicesAll areas(325) 795-5629
Taylor County Veterans Services OfficeTaylor County(325) 674-1328
2-1-1 TexasAll areas211

Yes, you will need to submit your tax-exempt form to one of our member service representatives at billing@taylorelectric.coop.